Privacy Policy

Last Updated: October 15, 2025

1. Introduction

Welcome to Wild North Australia. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We may collect several types of information from and about users of our services, including:

  • Personal Information: Name, email address, postal address, telephone number, and other identifying information when you provide it to us.
  • Booking Information: Travel dates, preferences, special requirements, and payment information when making bookings through our services.
  • Usage Data: Information about how you use our website, including browsing patterns, page views, time spent on certain pages, referring URL, and features used.
  • Device Information: Information about the device and browser you use to access our services, including IP address, browser type, operating system, and device identifiers.
  • Location Data: General location information based on IP address or more precise location information if you enable location services on your device.

3. How We Collect Information

We collect information through:

  • Direct Interactions: When you provide information through forms, create an account, make a booking, subscribe to newsletters, or contact us.
  • Automated Technologies: When you navigate our website, we may use cookies, web beacons, and similar technologies to collect data about your browsing actions.
  • Third-Party Sources: We may receive information about you from third-party partners, such as travel agencies, booking platforms, or social media platforms if you interact with our content on those platforms.

4. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your bookings and requests
  • Personalize your experience and deliver content relevant to your interests
  • Communicate with you about our services, updates, and promotions
  • Monitor and analyze usage patterns and trends to enhance user experience
  • Detect, prevent, and address technical issues, fraud, or illegal activities
  • Comply with legal obligations and enforce our terms and policies

5. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Travel Partners: Local tour operators, accommodations, and transportation providers to fulfill your booking requirements.
  • Business Partners: Trusted companies we work with to provide joint content or offerings.
  • Legal Requirements: When required by applicable law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your information
  • The right to data portability
  • The right to withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Transfers

Your personal information may be transferred to, stored, and processed in countries other than the one in which you reside. When we transfer your information to other countries, we take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy and applicable law.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our services and to hold certain information. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

We use the following types of cookies:

  • Essential Cookies: Necessary for the operation of our website.
  • Analytical Cookies: Help us understand how visitors interact with our website.
  • Functional Cookies: Allow us to remember your preferences and customize your experience.
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising.

10. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after we make changes indicates your acceptance of such changes, so please check the policy periodically for updates.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Wild North Australia

123 Mitchell Street

Darwin NT 0800

Australia

Email: [email protected]

Phone: +61 8 8943 0000